Frequently Asked Questions

1. General Questions
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2. Product Questions
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3. Payment Questions
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4. Shipping Questions
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5. Contact Questions

1. General Questions

How do Lamppost Studies work?

The Participant Kit includes the main book, the study guide, a tri-blend t-shirt, 2 sticker decals, an ebook, a physical book, and an audiobook. You can purchase these on the online store at LamppostMinistries.com and then select "Shop."  

 

There are 6 different ministries to choose from.  Each week the study guide will cover certain chapters in the main book.  There is a QR code at the end of each chapter that will take you to a video highlighting key points from the author about the reading.  There are 3 bible verses and 3 questions to spark conversation in the group.

 

You can do this study on your own.  You can also get a group together and do it as a group and have each person purchase their own participant kit.  Or you can present it to your church and do this as a churchwide bible study (also known as a Premier Partner).  To see how all three tracks work (Solo, Single Ministry, Churchwide) visit our Three Ways to Participate Page.

2. Product Questions

What is your return policy?

We want you to be completely satisfied with your purchase. We accept returns on all items within 30 days of the purchase date. To return an item for a refund, please mail the item to PO Box 99 Varnell, GA 30756 and include a note with the reason for the return. The refund will be sent to the original form of payment. We do not do exchanges, so you can place another order for what you need.

How do I track my order?

Once your order has shipped, you will receive a tracking number via email.

What size should I order?

We have a size chart available for each product to help you find the best fit. Please refer to the size chart on the product page for more information.

Can I see this product in other colors?

If the product is available in other colors, they will be listed on the product page. 

3. Payment Questions

What payment methods do you accept?

We accept a variety of payment methods including credit cards, PayPal, and Apple Pay.

Is my payment information secure?

Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.

4. Shipping Questions

How long does shipping take?

Shipping time and costs vary depending on your location and the shipping method you choose. 

5. Contact Questions

How can I contact customer service?

Simply fill out the form on our Contact Us page and we'll get back to you as soon as possible.

Contact Us